When GetYourGuide self-bills you for your services, VAT may be added depending on your location. This article aims to clarify common VAT-related queries concerning your transactions with GetYourGuide. For further assistance, please contact your accountant or tax authority.
Based in Germany? You may also be asked for your VAT details during identity verification, or in an email from GetYourGuide. See FAQ 5 for how this fits together.
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How to enter the VAT/ Taxation details:
- If you have a VAT ID in the EU
- If you do not have a VAT ID (for example small businesses and individuals)
- If you are VAT registered or sales tax registered outside the EU
You can find the section to fill in your taxation details in your Partner portal in the Payment details section, bottom of the page:
Good to know: having a VAT ID and being a small business are two different things. A small business can be voluntarily VAT-registered. If you have a VAT ID, please enter it, even if you are a small business.
1. If you have a VAT ID in the EU:
- Tick "Taxable person under EU".
- Select "Yes" for VAT ID.
- Enter your VAT ID in the payment details section, ensuring that your VAT ID number is valid: it starts with the country code and has no blanks, dashes or dots. You can check it on VIES.
- Include your company Legal name
2. If you do not have a VAT ID:
This applies, for example, if your turnover is below the threshold for your operating country and you are not VAT registered (such as the small business exemption in Germany).
- Tick "Taxable person under EU".
- Select "No" for VAT ID.
- If the portal asks for a reason, select the one that applies to you in the field "Reason for missing VAT ID".
GYG will not apply VAT to your invoices if you have no VAT ID. Please check with your accountant or tax authority whether you qualify. You do not need to send us any documents.
3. If you are VAT registered or sales tax registered outside the EU:
- Please include a valid VAT ID/Sales Tax ID in the payment section.
- Include your company Legal name
- If you are not registered, make sure the VAT identification box is unticked.
- If you have any questions, please contact your accountant or tax authority. For VAT questions, you can also contact us at tax.communications@getyourguide.com.
| Failure to provide a valid VAT ID/Sales Tax ID and complete address information may prevent GYG from processing your payment. |
Invoice
Lastly the breakdown of the taxation amount will appear on the invoice. However, in the payment confirmation, it will be shown as a single total amount along with the rest of the charges.
If your VAT situation changes, be sure to update it in your partner portal. Please note that any changes will take effect in the following month.
FAQ
- I’m based in Germany. What are my VAT considerations?
- Small Business VAT Exemption
- I’m based in an EU country other than Germany. What are my VAT considerations?
- What should I do if I believe VAT has been incorrectly applied?
- I received an email asking for my VAT ID, or I was asked for VAT during identity verification. What should I do?
1. I’m based in Germany. What are my VAT considerations?
If you are VAT registered in Germany, 19% VAT will be applied to the invoice for your services. Please ensure that you have provided us with a valid German VAT ID, including the ‘DE’ prefix.
If you do not have a VAT ID, see Small Business VAT Exemption.
2. Small Business VAT Exemption
The German VAT small business exemption, known as the "Kleinunternehmerregelung" (§19 UStG), eases the VAT burden on small businesses. To qualify, your business must have had a turnover lower than a specified threshold. Please consult with your tax advisor to determine if you qualify for this VAT exemption.
To inform us that you have no VAT ID, in the taxation details of your Partner Portal:
- Tick "Taxable person under EU".
- Select "No" for VAT ID.
- If the portal asks for a reason, select the one that applies to you in the field "Reason for missing VAT ID".
This will ensure that we do not apply 19% German VAT to your invoices. Please note that a small business can also be voluntarily VAT-registered (for example to reclaim input VAT, for cross-border EU sales, or after opting out of §19 UStG). In that case, please enter your VAT ID as described in section 1.
3. I’m based in an EU country other than Germany. What are my VAT considerations?
If you are VAT registered, you need to consider the reverse charge mechanism. The provision of cross-border services in the EU shifts the VAT responsibility to the service recipient. For any further questions, please consult your local tax advisor.
4. What should I do if I believe VAT has been incorrectly applied?
GYG prepares invoices based on the information you provide on the partner portal. Please ensure this information is always up-to-date, as GYG will not take responsibility for any incorrect information.
If your details were wrong or outdated, update them in your Partner Portal. Changes take effect in the following month.
If you need an invoice that was already issued to be reviewed or corrected, please contact Partner Support and tell us the invoice number, the period and what you would like to change.
5. I received an email asking for my VAT ID, or I was asked for VAT during identity verification. What should I do?
German partners may be asked for VAT details in two places:
- Identity verification: a legal requirement under the EU Digital Services Act for partners in Germany. See Identity verification for German partners.
- Taxation details in the Partner Portal: used to prepare your invoices. This is what this article explains.
If you have a VAT ID, enter it as described in section 1. If you do not have one, follow section 2. These are two separate entries, so please complete both if you are asked for VAT in both places.