Payment 101: threshold, payment details, commission invoice and reports

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In the world of business, understanding the nitty-gritty of payment details and commissions is crucial for success. Whether you're an experienced professional or just starting in your industry, having a clear grasp of these elements can significantly impact your earnings.

In this article, we'll break down the payment and commission structure of our platform to help you make the most of your partnership with us.


icons8-1-64.png  Payment method and threshold

We understand that receiving your hard-earned commissions in a timely manner is of utmost importance. To ensure your payments are seamless, we offer two primary payment methods:

  • PayPal: There is no payout threshold in place. You will receive your payout on a monthly basis, provided that you have earned a commission. 

  • Classic bank transfer: If you prefer traditional banking, we've got you covered. However, please note that for bank transfers, there's a minimum payment threshold.

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  • Threshold: For those who opt for classic bank transfers, we have a payment threshold of $50 USD (or its equivalent in your local currency). This means you'll need to accumulate at least $50 in earnings before we process your payment. Rest assured, reaching this milestone is entirely achievable, especially for our dedicated partners.

icons8-2-64.pngWhere to enter my payment details

To enter or update your payment details, follow these steps:

  • Log in to your account
  • Click on the user icon:
    • Located in the top right corner of your screen.
    • From the menu, select "Payment details."
  • Choose your preferred payment method:
    • Select either PayPal or bank transfer.
  • Ensure to fill in all fields. Please provide the country of the bank first. The form will then automatically display only the necessary details based on the selected country.
  • Taxation details: If you are subject to VAT, include your valid VAT ID in the lower section of the payment details to comply with tax regulations.
  • Personal details: Once your payment information is filled out, provide your personal details in the corresponding section.

  • Timing caution: Avoid making changes to your payment details between the last few days of the month and the 5th working day of the following month. Altering your payment information during this period can create unnecessary delays in the payment process.
  • Currency: Your chosen currency during sign-up determines commission payments. For changes, visit: How can I change my currency?

icons8-3-64.pngWhen will I get paid?

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At GetYourGuide we are committed to swiftly delivering your hard-earned commissions. Once you've surpassed the payment threshold (applicable for bank transfers) and ensured accurate entry of your payment and personal details:

  • Payment processing begins on the 5th working day of each month.
  • Invoices will be available from the 2nd working day of each month in the Payments section of your account, making it easy for you to keep track of your earnings.

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While we aim for a consistent payment schedule, slight variations may occur due to external factors. Rest assured, we make every effort to ensure timely commission delivery.

Timing is crucial, so remember: refrain from altering your payment details between the last few days of the month and the 5th of the following month. Changes during this period may cause unnecessary delays. To receive your commissions promptly, update your details well in advance or after the 5th of the month.


 

icons8-4-64.pngCommission tier

At GetYourGuide, we believe in rewarding our partners for their efforts. Here's a breakdown of our commission rates and tiers:

  • Base commission: All partners who sign up for the GetYourGuide partner program automatically receive a base commission of 8%.
  • Customised commission rates for advanced partnerships: We offer customised rates for advanced partnerships and top-performing partners who have established a strong working relationship with us.

icons8-5-64.pngProof of payment and how to read it

Your commission receipt is automatically uploaded to your GetYourGuide account after payment (around the 2nd working day of the month).

  • To View/Download Receipt:
    • Log in to your account.
    • Click user icon (top right) > Payment.
    • Click on the PDF file for the desired receipt.
  • Receive Receipt via Email:
    • Go to Notification Preferences.
    • Click "Add notification."
    • Choose "Accounting" from the dropdown.
    • Assign a specific email address.
  • How to read it:
    • Page 1:

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    • Page 2:

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icons8-6-64.pngEarning reports

We are currently addressing a temporary issue that impacts the accuracy of our general performance reports, specifically affecting the "Your Next Payout" section in your monthly earnings overview.

For a precise earnings overview during this period, we recommend utilising the booking overview in your partner account. Here are key points to consider:

  • System Updates: Please note that system updates may take up to 24 hours. Check the day after booking for the most up-to-date information.

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  • Adjust Date Range: Verify that the date range is adjusted correctly to capture the relevant period, especially:
    • Booking Date: We suggest selecting "any time."
    • Travel Date: Select the month you are inquiring about.
  • Refresh Overview: Click the "Update" button to refresh the overview and access the latest information.

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If you're curious about how this process works, please visit our dedicated article for a detailed explanation.


In summary, mastering the art of payment details and commission structures can lead to a successful and lucrative partnership with our platform. Remember, we're here to support you every step of the way, so you can focus on what you do best – providing exceptional travel experiences to your clients.

For any payment-related issues, feel free to explore our troubleshooting section for assistance.

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